GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE WWW.RAFTING.BG
The site is WWW.RAFTING.BG a commercial site owned by the company “X-Club Consult Ltd”.
Access to and use of the site RAFTING.BG subject to the terms and conditions set out below. By using the website RAFTING.BG each of its menus, categories or subcategories, sections or subsections, as well as by the occurrence, development and termination of any legal relationship arising from the use of the site, as well as by all other terms and conditions governing individual legal relations due to its use, you provide your consent to be bound by these general terms and conditions for use of the site, as well as with all other conditions and rules regulating individual legal relations conditioned by its use. Under the above hypotheses, you also provide your consent for the collection and use for the purposes of the site and the legal relations of the personal information provided by you. In order to avoid misunderstandings, by accepting these General Terms and Conditions, you are bound by them and they are applicable both to the current configuration of the site and to all changes made in the form of additions and amendments or the introduction of new menus, categories, sections, etc.
I. GENERAL PROVISIONS
1. These General Terms and Conditions constitute a contract between the user and X-Club Consult Ltd., by which the user receives the right to use the services of the site in compliance with the conditions below.
2. “X-Club Consult EOOD”, VAT 148042348, with settlement and address of management in the city of Varna, ul. Todor Boyadzhiev N3, office 1 is a company registered under Bulgarian law. The Company is the operator and administrator of the Website RAFTING.BG. through the use of which the users of the site can pay for services and/or goods provided and clearly indicated on the site.
3. A party to the legal relations regulated by these General Terms and Conditions are “X-Club Consult EOOD” on the one hand and each user who has loaded the website “RAFTING.BG“.
4. X-Club Consult Ltd. does not guarantee that the access to the website will be uninterrupted, timely, secure and error-free, insofar as this is beyond the capabilities and control of X-Club Consult Ltd.
II MANDATORY INFORMATION ON THE RIGHTS OF INDIVIDUALS IN THE PROCESSING OF PERSONAL DATA
1. Information about the company that is the Administrator of your personal data “X-Club Consult EOOD”, VAT 148042348, with headquarters and address of management in Varna, ul. Todor Boyadzhiev N3, office 1
Phone: 0878889092
Email: info@rafting.bg
2. Information about the competent state authority for personal data protection:
Commission for Personal Data Protection with address: Sofia. Sofia, blvd. “Prof. 2 Lozan Tsvetanov Str.
Phone: 02/9153518
Website: www.cpdp.bg
III SERVICES
The website RAFTING.BG offers a catalog of the services that X-Club Consult Ltd. organizes: rafting, kayaking, team building, canyoning, rope garden, paintball, children’s camps and others.
The description of each service describes a detailed program, as well as the price, conditions for the implementation of the program, place of implementation, period of implementation, what is and is not included in the price.
To participate in some of the programs, it is necessary to fill in a declaration of voluntary participation and insurance.
The implementation of part of the services offered by X-Club Consult Ltd. is related to a minimum number of participants, which is indicated in their description.
The services offered by X-Club Consult Ltd. are specific and are carried out in a certain period of the year, which is indicated in the description of the service.
X-Club Consult Ltd. has the right to refuse to perform the service within the agreed period if the performance is impossible for reasons beyond the control of X-Club Consult Ltd., for example: force majeure, weather conditions, prohibition by state authorities, closure of borders/cities, etc.
“X-Club Consult” Ltd. has the right to refuse to perform a reserved service within the agreed period if there is no gathered group of a minimum number of people necessary for the performance of the service in accordance with the conditions announced on the website.
Users can make a reservation for a new date for the performance of the service or change the service to another, and if the newly selected service has a higher price, an additional payment of the difference is required.
IV. RESERVATIONS AND PAYMENTS:
1. The user needs to make an inquiry about a specific service, info@rafting.bg or by phone 0878889092 / 0889513447, and the user needs to fill in his contacts for contact – phone, email.
2. After receiving the inquiry, “X-Club Consult” Ltd. needs to confirm the existence of a formed group for the respective service and period by phone or email.
3. The user needs to confirm by e-mail info@rafting.bg or by phone 0878889092/ 0889513447 his/her desire to join the service and group of his/her choice.
4. After confirming participation, the user needs to make a partial payment (10-50%), depending on the type of program, and the specific amount is indicated in the description of the service. Payment can be made to the following bank account:
Bank: UBB
BIC: RZBBBGSF
IBAN: BG56UBBS81551064238311
Name: X-Club Consult Ltd.
Address: Sofia. Varna, ul. Todor Boyadzhiev N 3, office 1
Reason: rafting/kayaking/other.
or at an EPAY/EASYPAY cash desk, as it is necessary to generate a payment code on the site in advance: RAFTING.BG.
5. The additional payment for the respective program can be made to the bank account specified above, up to 3 days before the start date of the program. Additional payment can also be made on the day of the program on site. Upon request, X-Club Consult Ltd. can issue an invoice for the service used.
6. Partial or full payment made by a user for any service shall be refunded 100% in case of inability on the part of “X-Club Consult” Ltd. to perform the service due to non-collection of the minimum number for execution or other force majeure circumstances.
7. Partial or full payment made by a user for any service is not refunded in case of no-show/cancellation by the user.
8. The partial/full payment for a service and date can be redirected to another one, upon notice, respectively:
– for one-day individual rafting and kayaking programs – within a period of not less than 3 calendar days from the date of implementation;
– for several daily individual rafting and kayaking programs – for a period of not less than 14 calendar days from the date of implementation;
9. A partial/full payment made by a user for a service could be used by another participant if the user is unable to use the service.
V GIFT VOUCHERS
Users can purchase gift vouchers for them or third parties for various services offered by X-Club Consult Ltd.
The validity of the vouchers is 1 year from the date of their issuance.
The service for the voucher could be exchanged for another one, if the user wishes.
Vouchers cannot be exchanged for their monetary value.
VI APPLICABLE FIELD
These General Terms and Conditions apply to regulate the relations between X-Club Consult Ltd. and the users of the RAFTING.BG website.
The General Terms and Conditions regulate:
– the general terms and conditions for use of the RAFTING.BG website, the rights and obligations of the users and “X-Club Consult” EOOD;
– the general terms and conditions for the use of the services reserved through the RAFTING.BG website, the rights and obligations of the users and “X-Club Consult” Ltd.;
By using the platform, users declare that they are familiar with these General Terms and Conditions, accept them and agree to comply with them.
An integral part of the General Terms and Conditions is the personal data protection policy of X-Club Consult Ltd.
VII RIGHTS AND OBLIGATIONS OF USERS
– When filling out the enquiry forms and booking a service, users are obliged to enter true and accurate information.
– Users are obliged to pay the price of the service in the agreed way and within the period specified by X-Club Consult EOOD.
– Users are required to appear on the spot on the agreed day and time for the performance of the ordered service.
– Users are obliged to use the website in good faith and for its intended purpose.
– Users themselves provide the necessary devices and Internet access to use the website.
– Users have the right to view the content of the website and the services offered by X-Club Consult Ltd., to be informed about their implementation, content, price, terms, method of payment and all other relevant circumstances.
VIII. RIGHTS AND OBLIGATIONS OF “X-club Consult” Ltd.
“X-Club Consult” Ltd. is obliged to provide the service within the agreed period.
“X-Club Consult” Ltd. has the right to receive payment for the service reserved by the user.
X-Club Consult Ltd. does not have the obligation and objective ability to control the way users use this website.
X-Club Consult Ltd. has the right to change the content of the website and the services offered at any time at its own discretion, in case of a change in its business policy, a change in the services offered and their terms, a change in the applicable legislation or other circumstances.
“X-Club Consult” Ltd. has the right to temporarily suspend or suspend access to the website for preventive maintenance, removal of damages, due to technical and/or other reasons.
“X-Club Consult” Ltd. has the right, at its own discretion and without notice, to temporarily suspend or completely suspend access to the website of all users who, by their actions or omissions, violate these General Terms and Conditions, good morals, Internet ethics and/or other applicable legislation.
X-Club Consult Ltd. has the right, at its own discretion and without notice, to temporarily suspend or completely suspend access to the website of all users who have provided false personal data when making an inquiry/booking a service, purchasing a voucher and/or concluding a service contract.
IX LINKS TO THIRD PARTIES
This website may contain links to third-party sites. The presence of such links does not mean that the Merchant accepts the materials and/or services available on these sites. The Merchant does not bear any responsibility for their content, use and/or processing of personal data. Please familiarize yourself with their terms of use and privacy policies.
